Increase diversity among the staff of the Department of Welfare

Description of the action and objectives

Green Deal action

Review skill requirements for Department of Welfare positions to remove obstacles for people of foreign origin. Actions to reach these goals:

  • Ensure staff members of foreign origin have the opportunity to attend Icelandic language classes
  • Increase the emphasis on hiring staff with language skills that are useful for positions involving direct contact with users
  • Increase hiring of people of foreign origin into positions of responsibility and expertise
  • Here you can find the Welfare Policy of Reykjavík City and the action plan

 

Implementation period

Planned completion in the second half of 2025

Status: In progress

Status report on July 1, 2025

The action is mostly completed. A variety of Icelandic lessons are available to staff free of charge. All managers can also request Icelandic courses at their workplaces free of charge to the unit in question, focusing on work-related vocabulary. The Central Human Resources Service handles grant applications for workplaces. Human Resources Advisors are very conscious of this measure and regularly discuss all opportunities to hire staff of foreign origin for managerial and specialist positions. Statistics on the number of people of foreign origin in such positions cannot be easily generated from the department's recruitment system. A solution is being developed.

Older status reports

Below you can find older status reports with information on the progress of the action since its inception (if you're using your phone, it's better to turn it sideways).
  Timeline Progress description
  January 2024 The action is mostly completed. A variety of Icelandic lessons are available to staff free of charge. All managers can also request Icelandic courses at their workplaces free of charge to the unit in question, focusing on work-related vocabulary. The Central Human Resources Service handles grant applications for workplaces. Human Resources Advisors are very conscious of this measure and regularly discuss all opportunities to hire staff of foreign origin for managerial and specialist positions.
  July 2023

Reykjavík City employees who speak languages other than Icelandic can learn Icelandic for free in various ways. Classes are held at Reykjavík City workplaces across the city. Specialized Icelandic classes can be arranged at the workplace upon request by staff or management. Employees have the option to attend classes during or outside of work hours, whichever is more convenient. The schools that provide Icelandic education for Reykjavík City employees include Mímir, Multikulti, Tin Can Factory, and *RETOR Fræðsla. The Department of Human Resources & Work Environments administers and organizes the classes. The international team and Reykjavík City's Centers regularly advertise for staff who speak languages other than Icelandic. Efforts will be made to define specific roles where proficiency in certain languages is necessary. This initiative is expected to be completed by 2025. Management recognizes the Welfare Policy's emphasis on increasing the hiring of people of foreign origin for responsible and specialized positions in the Department of Welfare. Statistics on hiring practices are monitored according to this Policy. They show that the percentage of staff of foreign origin in responsible and specialized positions has increased in recent years. Statistics from 2021-2023 will be compiled in the next status report.

  January 2023 A variety of Icelandic lessons are available to Department of Welfare staff free of charge. In the fall of 2022, a class was conducted at 13 municipal functional units. All managers can also request Icelandic courses at their workplaces free of charge to the unit in question, focusing on work-related vocabulary. The Central Human Resources Service handles grant applications for workplaces. The number of those who have been hired is being compiled.
  July 2022 A variety of Icelandic lessons are available to Department of Welfare staff free of charge. Courses are offered by language schools, with agreements made with Mímir, Multikulti, Tin Can Factory, and RETOR Education. Courses are also available at various municipal workplaces based on skill level. In the fall of 2022, courses will be held at 13 municipal functional units, and anyone can apply to the one that suits them best. All managers can also request Icelandic courses at their workplaces free of charge to the unit in question, focusing on work-related vocabulary. The Central Human Resources Service handles grant applications for workplaces. Human Resources Advisors are very conscious of this measure and regularly discuss all opportunities to hire staff of foreign origin for managerial and specialist positions. The number of those who have been hired is being compiled.

 

Connection of action to Reykjavík City's policies:

 

Reykjavík City departments:

 

Related actions

The table below contains actions related to this action and more information can be accessed by clicking the "action title" in the table.
Action name Status Completion Updated Departments
Education for City staff members that supports Reykjavík City's Welfare Policy goals Completed 2024 July 2025 Department of Welfare
Enhance the use of digital solutions in Reykjavík City's welfare services In progress 2025 July 2025 Department of Welfare
Department of Service & Innovation
Review of the Department of Welfare organization In progress 2024 July 2025 Department of Welfare
Define and regularly measure the services provided by the Department of Welfare In progress 2026 July 2025 Department of Welfare
Increase user empowerment in the Department of Welfare In progress 2025 July 2025 Department of Welfare
Low-threshold services In progress 2025 July 2025 Department of Welfare
Department of Education & Youth
Promote prevention In progress 2025 July 2025 Department of Welfare
Department of Education & Youth
Department of Sports & Leisure
Office of the Mayor & Chief Executive Officer
Enhance data-driven decision-making within the Department of Welfare In progress 2025 July 2025 Department of Welfare
Increase diversity among the staff of the Department of Welfare In progress 2025 July 2025 Department of Welfare
Implementing food policy actions In progress 2025 July 2025 Department of Welfare
Department of Education & Youth
Digital Service Center - first stop for users Completed 2023 January 2024 Department of Welfare