Hi! The English site is only a beta for now and still has many errors (especially in names and locations).
We are working hard to fix them and making more content available than ever before so expect constant updates.
What do you want to know?
Here you will find frequently asked questions and answers about the City's services. If you can't find what you're looking for, you can contact us by clicking on the chat window in the corner.
Here you will find frequently asked questions and answers about preschool.
Here you will find frequently asked questions and answers about primary schools.
Here you will find frequently asked questions and answers about after-school centers.
Main routes, bus routes, and collecting roads are a priority for snow clearing. Residential streets are cleared if they are hard to drive in private vehicles, they are very slippery, or if the snow is higher than 15 cm (about 6’’). However, we do not always follow this rule. Snow clearing is limited to making streets drivable. Snowbanks—that Reykjavík does not clear—will likely form by driveways.
You can get salt and sand at Reykjavík City's District Depots.
The City of Reykjavík is both the largest municipality and workplace in Iceland. We have over 450 diverse work locations, with approximately 11,000 employees. All vacancies are advertised on the City’s website.
Parking citations (often called parking fines) are of two types:
You can pay a charge for a parking citation (often called a parking ticket) this way:
It is not possible to pay a parking citation (often called a parking fine) by transfer.
1. Open the 'payment slip' (I. greiðsluseðlar) form in your online bank. Have the ticket with the charge (the parking fine) at hand.
2. Enter the invoice reference as printed on the ticket. The invoice reference is at the bottom of the ticket and is set up as follows:
When paying in an online bank, it is best to use a browser, not an app.
Yes. You can request a review by submitting a request within 28 days from the date of the charge. The general processing time is 2-4 weeks.
You can apply for a Resident Parking Permit (íbúakort) if:
As a tenant, you must present the property owner's consent when applying for a resident parking permit.
Reykjavík has four different tariff zones with varying prices. The zones are P1, P2, P3, and P4. Detailed information on the fees can be found on the Reykjavík Parking Service website.
The City of Reykjavik operates seven parking houses: Starport, Vitatorg, Kolaport, West Street, City Hall, Traðarkot and Bergstaðir. The price varies between parking houses. You can find detailed information about the fee structure, opening hours, number of parking spaces, available parking spaces and location on the parking fund page.
You can access the property rates levy slip electronically.
Property rates are collected in online banks. You can view payment slips for property rates in your online bank under "Electronic Documents / Online Overview” (rafræn skjöl/netyfirlit).
Payment slips are generally not sent by mail unless specifically requested. You can also request to receive your payment slip electronically.
Reykjavik City may reduce or cancel property rates for low-income old age and disability pensioners. You do not need to apply specifically for this discount. It is automatically applied after a review of tax returns for old-age and disability pensioners.
You can find more information on the web.
Children (0—5 years) - Free
Children (6—17 years) - 175 kr.
Adults (18 years and older) — 1,100 kr.
Senior citizens aged 67 and over — Free
10-year-old children are allowed to go swimming without an escort. The age limit is based on June 1 of the year the child turns 10.
Children under the age of 10 are not allowed to go swimming unless accompanied by someone over the age of 15 who can swim.
Yes, you can find information about accessibility at the City's pools on the web. Click on the swimming pool you want to know more about to see how the facilities are.
Municipal swimming pools are open every day of the week. Most days of the year, swimming pools have regular opening hours.
There are different opening hours around Christmas, Easter, and other public holidays, and they vary by pool.
Do you have any questions about waste collection, sorting, or recycling?
You can apply for driving services by completing the online application form or by handing in a filled-out and printed application at City Centers.
You can apply for delivered food by submitting a completed application to your local Service Center. After your application is evaluated and processed based on the applicant’s skills and abilities, you will receive a response letter by mail. Then, you can place orders for meals to be delivered to your doorstep.
All master plans for buildings are available in Reykjavík City's blueprint archive. Secondary plans, not yet in the blueprint archive, can be viewed at the Service Center in Höfðatorg. Blueprints are available all weekdays from 8:30am to 3pm.
A certificate of employment is a confirmation from a previous employer of the job title and hours that an employee performed. They are used, among other things, to confirm an individual's experience and seniority.
Certificates of employment from other employers can therefore impact the potential for an increase in an employee's wages and sick leave benefits (working for municipalities or the state).