Low-threshold services

Description of the action and objectives

Green Deal action

Define and implement a low-threshold service for children and families, where possible, aligned with the national policy for integrated services promoting children's welfare.

 

Implementation period

Planned completion in the first half of 2025

Status: In progress

Status report on July 1, 2025

The City developed low-threshold service definitions through a comprehensive process with service-level stakeholders and approved them at a joint meeting of the School & Recreation Council and Welfare Council in February 2024. Follow-up began during the 2024-2025 winter season. Better City for Children held a workshop with all its key managers in June 2025. The follow-up will conclude with a workshop for Better City for Children counselors in early October 2025, while regular meetings between prosperity project managers and relevant parties will continue.

Older status reports

Below you can find older status reports with information on the progress of the action since its inception (if you're using your phone, it's better to turn it sideways).
  Timeline Progress description
  January 2024 Two workshops on low-threshold services were held in spring 2022 and 2023. All processes related to the City's services under the Better City for Children initiative will be presented at a joint council meeting in late January and at institutional platforms in spring 2024.
  July 2023

A workshop has been held with all Better City for Children counselors regarding the definition of low-threshold services.

  January 2023 A workshop has been held with all Better City for Children counselors regarding the definition of low-threshold services. In October 2022, every municipal preschool and primary school, as well as our centers, established designated contact persons and case managers. Currently, we are working on implementing procedures, forms, and a three-level service collaboration strategy. This will be reviewed in the near future. The pilot project or user research will be conducted in fall 2022 at two schools and centers. Following this, we'll be developing an implementation plan for the entire City. By spring 2023, we expect to complete work related to welfare services and inter-service communication.
  July 2022 A workshop has been held with all Better City for Children counselors regarding the definition of low-threshold services. In October, liaison officers will be defined in all City preschools and primary schools as well as case managers at the City’s Centers. The implementation of procedures, forms, and collaboration of first and second level services is underway and will be followed up in the near future.

 

Connection of action to Reykjavík City's policies:

 

Reykjavík City departments: