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Education for City staff members that supports Reykjavík City's Welfare Policy goals
Description of the action and objectives
Green Deal action
The Department of Welfare will provide education for all its staff, focusing on user-focused design, cultural sensitivity, and a culture of service. This education is a key action for achieving the goals of the Welfare Policy and changing the service culture of the Department. The education supports four general objectives of the Welfare Policy:
- Every individual is unique
- Respect and care
- Proactivity and prevention
- Professionalism and vision
Implementation period
Planned completion in the second half of 2023
Status: In progress
Status report on January 1, 2023
All educational curriculum of Reykjavík City's Department of Welfare is developed based on the Welfare Policy. Torgið, the eLearning system for municipal staff, is being introduced and certain training is being transferred to a digital format.
Older status reports
| Timing | Progress description | |
| July 2022 |
All educational curriculum of Reykjavík City's Department of Welfare is developed based on the Welfare Policy. Torgið, the eLearning system for municipal staff, is being introduced and certain training is being transferred to a digital format. Cultural sensitivity training is a collaborative project of all departments, however, the Department of Welfare may custom design a part of the cultural sensitivity training. |
The actions of the Green Deal are linked to Reykjavík City's policies, which include:
Reykjavík City departments:
Related actions
Societal objective
- 1. For all of us The aim of Reykjavík City is to provide welfare services that promote the well-being of residents and ensure that Reykjavík is for everyone.
- 2. Let Dreams Come True The future vision of Reykjavík City is that through intensive school and recreation, children and adolescents acquire education and experience to realize their dreams and positively impact their environment and society.
- 3. Culture and arts become an integral part of city life The aim of Reykjavík City is to ensure equal opportunities for all residents to participate in and enjoy culture and arts.
- 4. Sports for all The aim of Reykjavík City is to encourage most residents to participate regularly in sports, physical exercise, or other physical activities.
- 5. Improved public health The public health aim of Reykjavík City is to create a health-promoting, sustainable, and diverse community that supports safety, equality, active participation, and well-being for everyone in the health city of Reykjavík.
- 6. Human rights, increased participation, and improved dialogue with residents Inclusion is the goal of Reykjavík City in human rights and democracy, giving residents the opportunity to work with the City to improve their living conditions and environment.