Support program for children and families

The support program for children and families their includes a wide range of solutions that are implemented according to the needs of each individual. Parents are supported in the parenting role, and children are supported to increase engagement, improve communication and enhance their confidence.

Schedule a phone call and we will find out together which service works best for you.


You will receive a phone call

When we call you, there are a few questions you will need to answer. We will find a suitable counselor for you and schedule a time to meet and talk.


Meeting with the counselor

You will meet with a counselor to discuss what services could be right for you and what the next steps are. Sometimes more than one meeting is needed.


Regular communication

The counselor will be of support and will help you apply for services and resolve any issues. Do not hesitate to call the counselor if you need assistance.

Am I entitled to support services?

To be eligible for support services, parents and children must meet the following criteria:

  • Have a permanent address in Reykjavík.
  • Be assessed in need of support according to the Reykjavík City rules.
  • Parents have custody of the children receiving the support.

Disabled people ages 18 and over can receive support services tailored to their needs.

How do I apply for the support program?

The first step in applying for the support program is to schedule a call from a counselor.

What happens next?

Once the application for the support program has been signed and submitted, the next step is the formal assessment of the family’s support needs. A number of factors are taken into consideration, including skills and strengths, social conditions, engagement and other available support.

If an application is approved, a counselor prepares a support plan in collaboration with the family. The support plan is based on a formal assessment of support and describes what support is being provided and how it is being delivered, what the objectives are and how the results of the support are being assessed.

If your application is denied, and you believe there are exceptional circumstances, you can request a review by the Welfare Council Appeal Board.