Review of the Department of Welfare organization

Procedures have been reviewed and improved in many departments. Several extensive surveys on service user attitudes toward various issues have been conducted. Coordination of service provision is discussed at the office's consultation forum and in meetings with counselors and disability service managers at the City's Centers. The project "Better City for Children" has commenced operations in all four districts of Reykjavík City. Project implementation is ongoing. The centralized structure of the Centers was confirmed by the Welfare Council in October 2021, and work is now underway to ensure that services provided at the Centers are consistent across the city. Four coordination teams have been appointed, one for each Center, with officers from each department to ensure uniform practices and equality in services across districts. Procedures have been reviewed and improved in many departments. Several extensive surveys on service user attitudes toward various issues have been conducted. Coordination of service provision is discussed at the office's consultation forum and in meetings with counselors and disability service managers at the City's Centers.