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Review of the Department of Welfare organization
Description of the action and objectives
Green Deal action
The Department of Welfare organization will be simplified with the aim of better meeting the growing need for specialization alongside coordinated and efficient service. This will be done by:
- Strengthen the role of the Department of Welfare specialist offices with the aim of enhancing quality control, coordination, and supervision of service provision. This project is to be completed by the end of 2024.
- The project Better City for Children will be transferred to four service areas in collaboration with Department of Education & Youth. This project is to be completed by the end of 2022.
- Specialized teams will be set up handling complex issues across the Department of Welfare. This project is to be completed by the end of 2022. Organization of service centers will be revisited to focus on harmonization between districts.
Implementation period
Planned completion in the second half of 2024
Status: In progress
Status report on January 1, 2023
The project "Better City for Children" has commenced operations in all four districts of Reykjavík City (Completed). All specialized teams have begun work (Completed). The goal to increase the role of welfare department specialist offices is in progress and set to conclude by the end of 2024.
Older status reports
The table shows older status reports with information on the progress of the action since its inception (if you're using your phone, it's better to turn it sideways).
| Timing | Progress description |
| July 2022 |
The procedure at the Office for Disability Affairs regarding complaints and comments in the Department of Welfare's residential service has been approved and is now in the Information Well on Workplace. The Better City for Children (BBB) project has started in all four districts of Reykjavík City. The project aims to improve services for children, young people, and their families in school and recreation, and to bring it closer to the school environment, provide appropriate support as early as possible, and enhance collaboration between the Department of Education & Youth and the Department of Welfare at the local Service Center. All specialized teams have started work. |
The actions of the Green Deal are linked to Reykjavík City's policies, which include:
- Reykjavík City Welfare Policy to 2030 (3.1.3, 3.1.5, 3.1.6)
Reykjavík City departments:
Related actions
The table contains actions related to this initiative, and you can access more information by clicking on the "action title" in the table (if you're using your phone, it's better to turn it sideways).
Societal objective
- 1. For all of us The aim of Reykjavík City is to provide welfare services that promote the well-being of residents and ensure that Reykjavík is for everyone.
- 2. Let Dreams Come True The future vision of Reykjavík City is that through intensive school and recreation, children and adolescents acquire education and experience to realize their dreams and positively impact their environment and society.
- 3. Culture and arts become an integral part of city life The aim of Reykjavík City is to ensure equal opportunities for all residents to participate in and enjoy culture and arts.
- 4. Sports for all The aim of Reykjavík City is to encourage most residents to participate regularly in sports, physical exercise, or other physical activities.
- 5. Improved public health The public health aim of Reykjavík City is to create a health-promoting, sustainable, and diverse community that supports safety, equality, active participation, and well-being for everyone in the health city of Reykjavík.
- 6. Human rights, increased participation, and improved dialogue with residents Inclusion is the goal of Reykjavík City in human rights and democracy, giving residents the opportunity to work with the City to improve their living conditions and environment.