Individual Service Plans (ISPs)
Disabled individuals who require ongoing services from social, educational, and health systems may be entitled to an ISP. The ISP aims to ensure consistency and quality by clarifying the roles and service provision of each stakeholder. The user participates in the development of their ISP.
Am I entitled to an ISP?
An Individual Service Plan (ISP) is for disabled individuals who use services from various systems, including welfare services.
How do I apply for an ISP?
Counselors at the service centers usually initiate the process for making an ISP. Users can also initiate the creation of their ISP by discussing their needs with their counselor.
How does the plan work?
The counselor at the service center works with the user and collaborators from other service systems to create an ISP. The ISP outlines the service goals, roles, and interaction of different systems as well as how communication should be done and information provided.
The parties involved in the ISP form a service team that works toward the ISP goals. If users have any comments on the execution or wishes to make changes, they can contact their counselor at the service center.
Where can I find out more?
ISPs are provided based on the following laws: