Reykjavík City Welfare Policy

Reykjavík - For Everyone

The Reykjavík City Welfare Policy sets a framework for an ambitious welfare service. Its aim is to enhance quality of life, support dignity for all residents of Reykjavík, and ensure that Reykjavík truly serves everyone. The Policy is effective until 2030. It also includes a detailed action plan until 2025.

Welfare Policy foundation

Guidance in welfare services

Our welfare service provides diverse services to individuals and families, prioritizing preventive measures, cultural sensitivity, and human rights. The Welfare Policy serves as a guiding tool in this crucial service, for both residents and welfare staff.

Future vision of the Policy

In Reykjavík, welfare services contribute to the wellbeing of residents. We envision a Reykjavík for everyone.

Role of the Welfare Department

The Welfare Department boosts the quality of life for each Reykjavík resident by being proactive and addressing the varying needs of individuals and families for welfare services.

About the Welfare Policy creation

The Policy was approved by City Council on June 15, 2021.

The process of creating this Policy spanned nearly two years. The decision to develop a comprehensive welfare service policy was taken at the Welfare Council meeting on September 20, 2019. Extensive and detailed consultations were held with residents, staff, collaborators, and elected representatives.

Implementation and maintenance

The Welfare Policy, its emphases, and action plan, are being systematically implemented within the Welfare Department. The Department's executive board, composed of key administrators, will act as a steering group for the Policy's implementation. The Action Plan's progress will be assessed twice a year, and the Plan itself will be reviewed annually.

Key focuses in the Welfare Policy

Inquiries and suggestions

For inquiries, you can email Dís Sigurgeirsdóttir, the Office Manager, at dis.sigurgeirsdottir@reykjavik.is.