Surveys and evaluations in welfare services
The Department of Welfare emphasizes conducting regular evaluations of its services to develop and improve them. Here is an overview of the latest evaluations of the department's services.
Surveys
Service and accessibility surveys
Children and families
- Parent survey on services for preschool-age children in Reykjavík 2025
- Parent education and counseling – survey of participants 2025
- Survey of guardians of children and young people with support families 2025
- Parent survey on services for elementary school-age children in Reykjavík 2024
- Survey of parents whose children receive individualized support 2024
- Department of Welfare services and accessibility survey 2023 – children and families
- Parent survey on educational, recreational and welfare services for primary school children in Reykjavík 2023
- PMTO parenting classes - 2023 overall results
- Parent education and counseling – survey of participants 2023
- Assessment of the Better City for Children initiative in Breiðholt 2021
- Keðjan – support family survey 2021
Older people
- Service survey – Aflagrandi, Árskógar and Slétta 2026
- Home nursing care satisfaction survey 2024
- Situation and well-being of seniors 2024
- Department of Welfare services and accessibility survey 2023 – older adults
- Home nursing care satisfaction survey 2022
- Situation and well-being of seniors 2021
- Senior day care services survey 2021
- Senior assisted living facility satisfaction survey 2021
- Home care services satisfaction survey 2021
Disabled people
- Direct payment agreement recipient survey 2024
- Services and accessibility survey 2023 – disabled people
- Personal assistance program user survey in Reykjavík 2023
- Survey of disabled people receiving support services 2022
- Survey of disabled people in engagement programs (work and activities) 2022
- Survey of residents with disabilities in apartment complexes and group homes 2021
Support in a residential home
- Virtual visits – user satisfaction survey 2025
- Survey of home nursing service users 2024
- Survey of home nursing immediate family members 2024
- Home nursing care recipient survey 2022
- Medication dispenser user survey 2022
- Virtual visits – survey of patients with heart failure 2021
- Home care services satisfaction survey 2021
- Home-delivered meals survey 2020
- Virtual visits – user satisfaction survey 2020
- Virtual visits – family member survey 2020
Activity and counseling
- Employment and Activity Services – Participant survey 2025
- Grettistak Rehabilitation – Participant survey2025
- TINNA Aid – Participant survey2025
- Individual Placement and Support – Participant survey2025
- Transitional housing – Resident survey 2025
- 2023 service and accessibility survey - individuals and families
- Virknihús Activity Center – user satisfaction survey 2023
- Long-term financial assistance recipients' perspectives on welfare services 2022