Department of Welfare staff
Office of Administration
Arnar Númi Sigurðarson - communications project manager
Oversees content for the Department of Welfare's internal and external websites. Monitors consistency and advises on the publication of the department's promotional materials. Manages the production of the Department of Welfare annual report. Performs development and innovation in creating promotional materials and participates in planning events and visits from international groups.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Bára Sigurjónsdóttir – Lawyer at the Office of Administration
Provides legal advice to employees of Reykjavík City's Department of Welfare regarding matters related to the Department's operations. Handles administrative affairs received from public bodies or individuals, creation of rules for Reykjavík City, involvement in legal competency cases, writing of opinions, as well as other occasional tasks.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Diemut Haberbusch – data specialist at the Office of Administration
Data specialist in the performance and quality assessment team within the Office of Administration. Diemut works on integrating the Department's statistics into a data warehouse and creating interactive dashboards for the Department's service components and user groups.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Dís Sigurgeirsdóttir – head of the Office of Administration
The Office of Administration leads administrative matters, quality issues, and the policy making for Reykjavík City's Department of Welfare. It is responsible for managing the department's administration and for servicing the Welfare Council and City Council regarding office-related issues. The Office is accountable for policy making and implementing the City's Welfare Policy and ensuring its integration across all areas. The Office manages the follow-up of other policies and action plans of the Department of Welfare as applicable, as well as handling requests for domestic and foreign visitors and communication with public institutions.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Elín Sigríður Gunnsteinsdóttir – project manager in the Performance and Quality Assessment Team at the Office of Administration
Oversees the preparation, implementation, and processing of service surveys and audits in the Department of Welfare. Is also responsible for creating and updating requirement descriptions.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Fanney Magnadóttir – lawyer at the Office of Administration
Provides legal advice to employees of Reykjavík City's Department of Welfare regarding matters related to the Department's operations. Handles administrative affairs received from public bodies or individuals, creation of rules for Reykjavík City, involvement in legal competency cases, writing of opinions, as well as other occasional tasks.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Guðmundur Sigmarsson – project manager in the Performance and Quality Assessment Team
Is responsible for the collection and processing of data for statistical processing and analyses. Compiles regular statistical information for The National Agency for Children and Families, Statistics Iceland, and the Human Rights Office. Participates in working groups, including those focused on software system development.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Gunnlaugur Sverrisson – project manager at the Office of Administration
Provides assistance and support to the Director, handles correspondence, and responds to administrative tasks. Is involved in scheduling, document management, information provision, meeting preparation, and minute writing. Manages the preparation, agenda, and documentation for executive board meetings and handles the writing of minutes, record keeping in the information system, and follow-up.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Heiðrún Una Unnsteinsdóttir – team leader for performance and quality assessment
Oversees the execution and prioritization of statistical processing, statistical analyses, surveys, and audits of the Department of Welfare. Management and follow-up of the Green Deal at the Department of Welfare. Participates in the implementation of the Welfare Policy. Primary responsibility involves managing the preparation, implementation, and processing of surveys in the disability services sector, along with presenting and disseminating results. Also participates in other team projects.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Helga Jóna Benediktsdóttir – lawyer at the Office of Administration
Provides legal advice to employees of Reykjavík City's Department of Welfare regarding matters related to the Department's operations. Handles administrative affairs received from public bodies or individuals, creation of rules for Reykjavík City, involvement in legal competency cases, writing of opinions, as well as other occasional tasks.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Hildur Kristín Friðleifsdóttir – lawyer at the Office of Administration
Provides legal counsel to employees at Reykjavík City's Department of Welfare on issues related to the Department's activities, particularly in relation to data protection. Is involved in legal competency cases, along with other occasional tasks.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Kristín Ösp Jónsdóttir – lawyer at the Office of Administration
Provides legal advice to employees of Reykjavík City's Department of Welfare regarding matters related to the Department's operations. Handles administrative affairs received from public bodies or individuals, creation of rules for Reykjavík City, involvement in legal competency cases, writing of opinions, as well as other occasional tasks.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Líney Einarsdóttir – project manager of quality and documentation
Manages the quality manual of the Department of Welfare and the production of quality materials, as well as supervising document management in the Department. Participates in the development and implementation of projects and information systems related to quality matters. Conducts presentations and education regarding document and quality issues.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Randver Kári Randversson – project manager at the Office of Administration
Preparation of data and execution of Welfare Council meetings. Contact person for the preparation of Department of Welfare issues for City Executive Council meetings. Administration and management of Welfare Council grants from the Reykjavik Municipal Treasury and grants from the Reykjavík City Prevention Fund. Handling of administrative tasks.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Rannveig Einarsdóttir – director of the Department of Welfare
Email: sigthrudur.erla.arnardottir@reykjavik.is
Office of Human Resources
Aldís Sveinsdóttir - project manager for educational matters in the Department of Welfare
Email: sigthrudur.erla.arnardottir@reykjavik.is
Anna Guðmundsdóttir – muman resources manager
Directs the Department's human resources services and related tasks. Oversees and monitors the consistent implementation of the City's Human Resources Policy and provides managers with guidance on human resources issues. Leads policy making in human resources services and follows up on goals and actions in the City's Welfare Policy. Supervises and is responsible for salary and employment conditions, continuous education, career development, training issues, job descriptions, job evaluation, workplace safety, harassment matters, and other human resources tasks for the Department. Develops and seeks ways to reduce staff turnover, works to make jobs in the Department of Welfare appealing, and strives to make the Department a desirable workplace. Responsible for communication with the Department's stakeholders regarding human resources issues, such as with labor unions. Sits on the executive board of the Department of Welfare.
Email: anna.gudmundsdottir@reykjavik.is
Auður Ósk Hálfdánsdóttir – human resources advisor
Advises and supports managers on human resources matters, including recruitment, compensation, employee rights and obligations, collaboration, communication, and team cohesion, carrying out oversight responsibilities as needed. Helps managers build workplaces within the department that are appealing and motivating, and supports them in providing strong professional leadership. Advises and guides managers on better working hours in shift work, work time planning, shift schedules, shift system Vinna, Vinnustund, and batching.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Guðjón Örn Helgason – human resources advisor
Advises and supports managers on human resources matters, including recruitment, compensation and labor law, separation from employment, employee rights and obligations, collaboration, communication, and team cohesion, carrying out oversight responsibilities as needed. Helps managers build workplaces within the department that are appealing and motivating, and supports them in providing strong professional leadership. Oversees and is responsible for creating new positions and job evaluation within the Department, provides advice, and monitors job descriptions and titles. Is the contact person for workplace health promotion within the Department of Welfare and is responsible for projects related to health promotion within the Department. Works on the development of procedures and the implementation of policies in human resources, participates in teaching and conducting courses related to human resources, and is part of working groups for the Department and the City. Acts as a substitute for the Human Resources Manager.
Email: sigthrudur.erla.arnardottir@reykjavik.is
María Jonný Sæmundsdóttir – human resources advisor
Advises and supports managers on human resources matters, including recruitment, compensation and labor law, separation from employment, employee rights and obligations, collaboration, communication, and team cohesion, carrying out oversight responsibilities as needed. Helps managers build workplaces within the department that are appealing and motivating, and supports them in providing strong professional leadership. Chairs the safety committee of the Department of Welfare, is the chair of the EKKO (bullying, gender-based and sexual harassment, and other violence) team of the Department of Welfare, and represents the department in the City's safety committees. Responsible for occupational safety and security matters of the Department of Welfare in addition to being responsible for the incident reporting system and advising managers regarding incidents. Works on the development of procedures and the implementation of policies in human resources, participates in teaching and conducting courses related to human resources, and is part of working groups for the Department and the City. Acts as a substitute for the Human Resources Manager.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Office of Finance
Agnes Sif Andrésdóttir – head of Finance and Operations (on leave)
Is responsible for all aspects related to the finances and operations of the Department, such as planning and settlements with the Director, ministries, and other parties involved in operational interactions with Reykjavík's Department of Welfare. Responsible for cost analyses, information gathering from operations, financial key figures, and reporting. Responsible for the financial aspects of the Department's operational and service agreements. Oversees professional cooperation and coordination with other service units of the Department, institutions, and partners within and outside the City.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Bjarki Hermannsson - financial specialist
Oversees reimbursement of financial assistance for foreign nationals and settlement of restricted funds. Works on the financial planning of the Department of Welfare, as well as creating forecasts and analyses for its area of responsibility. Provides cost estimates for new projects, policies, and action plans, along with cost-benefit analyses. Provides specialized expertise in gender-responsive budgeting and operational planning and develops the budget and equality impact assessment.
Handles billing and transfers as well as the registration and administration of contracts and grants.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Einar Þórmundsson – financial specialist
Oversees finances related to services for disabled people. Responsible for settlements with the equalization fund. Manages finances related to contracts for services for disabled people. Responsible for budget planning for disabled services and processing Welfare Council inquiries.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Halla Hallgrímsdóttir – head of division for Finance and Operations
Leads a team of finance experts and has overall oversight of the Office's projects. Manages the daily operations of the Office and prioritizes tasks in consultation with the Head of Office. Leads projects related to the Department's financial planning and settlements and prepares matters for the Welfare Council. Serves as the substitute for the Head of Office for Finance and Operations.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Inga Borg – finance specialist
Specialist in specific financial items. Expertise in financial assistance and special housing support. Responsible for forecasting and its development based on economic indicators. Manages variance analyses and settlement of restricted funds. Specializes in the department's salary analyses.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Karel Fannar Sveinbjörnsson – finance specialist
Oversees the settlement of the Department of Welfare and development of new methods. Works on the Department's monthly, quarterly, and annual settlements. Manages review and supervision of operations and maintains processes. Also manages the fee schedule for the Department of Welfare. Processes and administers maintenance loans and reconciliations. Handles the reporting of withholding tax and taxable wages to Iceland Revenue and Customs, as well as the processing and submission of pay statements. Liaises with the Division of Information Technology regarding computer-related matters.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Lorena Honaydi – coffee lounge manager
Email: sigthrudur.erla.arnardottir@reykjavik.is
Maron Kærnested Baldursson – head of Financial and Operational Affairs
Expert in the Department's salary analysis with a specialization in better working hours for shift work. The head of division advises managers and operations directors at Centers on salary analysis and cost calculations, offering support to others as needed. Works on preparing new projects and integrating them with the City's system.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Ricardo Mario Villalobos – head of Finance and Operations
Oversees the development of housing matters in Reykjavík that concern the Department of Welfare. Works closely with other departments of Reykjavík City, Félagsbústaðir Social Housing, and external parties on matters related to the development and improvement of social housing and support for tenants. The division head oversees the creation of the Department's investment plan.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Sonja Hansen – finance specialist
Oversees and is responsible for the processing of the Department of Welfare's financial plan. Leads the development of methods and the implementation of new processes in planning. Maintains specialized knowledge of the department's financial model and its presentation. Oversees the operations of the Department of Welfare's home nursing and nursing homes.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Office of Disabled People
Aðalbjörg Traustadóttir – specialist at the Office for the Affairs of Disabled People
Email: adalbjorg.traustadottir@reykjavik.is
Arne Friðrik Karlsson – project manager at the Office for the Affairs of Disabled People
Leads the housing allocation team for disabled people and serves on the allocation team for children in short-term stays and homes for children with disabilities. Manages allocations for work and activity-based support services and collaborates with the Directorate of Labor. Serves as liaison with Félagsbústaðir Social Housing and Department of Welfare centers regarding housing for disabled people.
Implements a service leadership model and provides education on disability issues for staff, managers, service users, and immediate family. Provides advice and support to the directors of group homes and apartment complexes for disabled people. Serves on the project management team for implementing the United Nations Convention.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Bryndís Snæbjörnsdóttir – project manager at the Office for the Affairs of Disabled People
Leads a team focusing on the transition of young individuals from childhood to adulthood with the aim of ensuring successful adult years. Engages in development and innovation in the field of disability affairs. Represents the Office in the working group on welfare technology. Oversees information on the Department of Welfare's website.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Katrín Harpa Ásgeirsdóttir – head of the Office for the Affairs of Disabled People
Responsible for the development and operation of services for disabled people. Handles policy making, prepares cases for the Welfare Council, and implements new laws and regulations. Tasks include the comprehensive development of housing policy for disabled people and residential services, and oversees implementation of the housing development plan. Engages in active monitoring and establishment of service quality standards, supervises the activities of the Department of Welfare in matters concerning disabled people, coordinates procedures at City Centers, sits on the executive board of the Department of Welfare, participates in working groups within and outside the City, and has overall responsibility for issues concerning adult disabled individuals.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Kristín Pétursdóttir – Head of operations and support services for disabled people
Manages a wide range of tasks related to the daily operations of the department. The position involves planning, financial reconciliation and operational oversight, as well as bill approval and other support services. Collaborates closely with residential core directors, other managers, and heads of services. The goal is to ensure efficient and reliable operations that support quality services for disabled people.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Lára Sigríður Baldursdóttir – head of division
Professional leadership, development, and innovation. Serves as the direct supervisor of managers in work and activity-based support services, as well as managers delivering care and support services through the Department of Welfare for disabled people with long-term support needs. Leads implementation of the Welfare Policy in areas related to work, activity, and care and support services. Oversees funding for all support services, including those that are work- and activity-based.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Margrét Andrea Pétursdóttir Færseth - counselor in the Community Mental Health Team
Oversees residents, service needs, and the day-to-day operations of the mental health residential cores. Provides counseling and support to residents and staff. Delivers education on community activity programs. Liaison for activity programs. Liaison to the Directorate of Labor. Provides general support and counseling on matters relating to people with psychosocial disabilities.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Margrét Steiney Guðnadóttir - head of division
Directly supervises directors of rooming houses and housing clusters for disabled people with long-term behavioral support needs. Provides professional leadership in residential services and provides advice and support to directors. Oversees funding for rooming houses and housing clusters.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Ólafía Magnea Hinriksdóttir – project manager at the Office for the Affairs of Disabled People
Directly supervises directors of rooming houses and housing clusters for disabled people with long-term care support needs. Provides professional leadership in residential services and provides advice and support to directors. Oversees funding for rooming houses and housing clusters.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Ragna Ragnarsdóttir – head of division
Provides professional leadership, development and innovation. Directly supervises counselors in disability services at the City's Centers. Provides support to counselors and ensures sound administrative practices in case management.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Unnur Halldórsdóttir - head of support services and operations
Email: unnur.halldorsdottir@reykjavik.is
Þóra Björk Bjarnadóttir – director of the Community Mental Health Team for the Dept. of Welfare and Landspítali Hospital
Leads Reykjavík City's Community Mental Health Team, which operates in partnership with the psychiatry division of Landspítali Hospital. Oversees residents, service needs, and the day-to-day operations of the mental health residential cores. Provides counseling and support to residents and staff. Provides education and training. Offers professional supervision and trauma debriefing sessions for staff. Member of the housing allocation team for disabled people. Provides general support and counseling on matters relating to people with psychosocial disabilities.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Þóroddur Þórarinsson – project manager at the Office for the Affairs of Disabled People
Collaborates with stakeholders and communicates with the Equalization Fund and counseling and assessment centers regarding contributions to the sector and SIS assessment.
Provides counseling and support to managers of group homes and apartment complexes, monitors residential services of the Department of Welfare, participates in teams for improvements in residential services, and offers advice and support to managers of group homes and apartment complexes for disabled people. Contact person for the Department of Environment & Planning regarding snow clearing.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Office of the Elderly
Auður Guðmundsdóttir – head of home care services (on leave)
Email: sigthrudur.erla.arnardottir@reykjavik.is
Berglind Magnúsdóttir – head of the Office of the Elderly
Email: sigthrudur.erla.arnardottir@reykjavik.is
Hanna María Karlsdóttir – quality and program director of home care services
Email: sigthrudur.erla.arnardottir@reykjavik.is
Ragna Lilja Garðarsdóttir – development and education manager of home care services
Email: sigthrudur.erla.arnardottir@reykjavik.is
Þórhildur Guðrún Egilsdóttir – head of division at the Office of the Elderly and substitute director
Email: sigthrudur.erla.arnardottir@reykjavik.is
Vilhelmína Þ. Egilsdóttir – education manager of home nursing
Email: sigthrudur.erla.arnardottir@reykjavik.is
Office of Activity and Counseling
Auður Vilhelmsdóttir – project manager at the Office of Counseling Services
Responsible for the preparation, management, and completion of cases handled by the allocation team for general housing, housing for the homeless, and assisted living apartments. Ensures the management and completion of team meeting minutes. Works with counselors from Centers and Félagsbústaðir Social Housing regarding the above mentioned housing categories.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Brynhildur Arna Jónsdóttir – implementation director for Better City for Children
Leads the implementation of solution teams and standardized first-tier service procedures in Reykjavík's primary schools, preschools, recreational activities, and centers. The implementation director develops and implements an implementation plan based on findings from the Better City for Children project's service transformation team. The implementation director manages the implementation project and reports directly to the Better City for Children steering committee.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Guðlaug Jóna Hilmarsdóttir – project manager
Responsible for projects and project management related to activity and counseling for children and families, in cooperation with Centers. Acts as liaison with Fjölsmiðjan and other social organizations.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Guðrún Halla Jónsdóttir – prevention officer
Works with the Better City for Children Steering Committee (a joint project between the Department of Education & Youth and Department of Welfare) and the Department of Culture & Sports. The prevention officer leads Reykjavík City's prevention team, among other duties, in partnership with the Public Health Affairs project manager at the Office of the Mayor and Chief Executive Officer of Reykjavík City.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Hákon Sigursteinsson – project manager for Child Prosperity
Employee of the ownership group for Better City for Children (BBB), a collaborative project between the Department of Welfare and the Department of Education and Youth. The child prosperity project manager leads the implementation and follow-up in cooperation with the BBB ownership group and implements decisions in collaboration with the BBB consultation group.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Helga Sigurjónsdóttir – head of division for Housing and Residential Services
Provides professional leadership, development, and innovation in housing and residential services (general social housing, housing for the homeless, and transitional homes). Acts as a liaison with Félagsbústaðir and the Centers of the Department of Welfare concerning general social housing, housing for the homeless, and transitional homes. Is responsible for consultation and collaboration with stakeholders within the City, users, and interested parties in the area of responsibility.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Hulda Björk Finnsdóttir – project manager for Child Prosperity
Employee of the ownership group for Better City for Children (BBB), a collaborative project between the Department of Welfare and the Department of Education and Youth. The child prosperity project manager leads the implementation and follow-up in cooperation with the BBB ownership group and implements decisions in collaboration with the BBB consultation group.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Katrín Þórdís Jacobsen – head of Children and Family Affairs
Provides professional leadership, development, and innovation in the field of children and family affairs. Leads the implementation of the Welfare Policy for children and families in collaboration with the managers and staff of Centers and teams. Responsible for the supervision and follow-up in the area of responsibility. Is responsible for consultation and collaboration with stakeholders within the City, users, and interested parties in the area of responsibility.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Sigrún Skaftadóttir – head of Activity and Counseling at the Counseling Service Office
Professional leadership, development, and innovation in the areas of financial assistance, counseling, and activity. Leads the implementation of the Welfare Policy for activity and counseling issues in collaboration with managers and staff of Centers and teams. Responsible for the supervision and follow-up in the area of responsibility. Is responsible for consultation and collaboration with stakeholders within the City, users, and interested parties in the area of responsibility.
Email: sigthrudur.erla.arnardottir@reykjavik.is
Sigþrúður Erla Arnardóttir – head of counseling services
Main tasks include policy making, case preparation for the Welfare Council, implementing changes to laws and regulations, comprehensive development in children and family matters, and activity and counseling. Active oversight of operations and establishing quality standards for services in their area of responsibility. Coordinates practices at the City's Centers, serves on the executive board of the Department of Welfare, consults with stakeholders, and participates in working groups inside and outside the City.
Email: sigthrudur.erla.arnardottir@reykjavik.is