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You can apply online for long-term parking by filling in the application form.
After monthly tariffs are paid for the first time, a subscriber is created in the access management system and a subscription is activated. The access control is based solely on automatic number plate recognition (ANPR).
Access to the parking garage is controlled by reading license plates and you can enter more than one license plate number on a subscription, but only one vehicle can be inside at a time. If external circumstances result in cardholders not being able to access/exit with their account, a staff member of the Parking Service will fix the access control.
A contract is concluded between the Parking Service and the subscriber stating: The name, ID number, license plate number, phone number, and payer’s email address. The payer can be someone other than the person using the subscription, such as an employer.
The payer confirms having read these rules.
The monthly parking permits are paid in advance. The first payment and a minimum of 2 months must be paid in advance as well as a percentage of the remainder of the month in which the contract is concluded. A payment slip is sent to the bank.
If the payment slip has not been paid 15 days after the due date, access is blocked. If it still has not been paid 10 days later, it is considered that the subscription has been terminated and the parking spot will be offered to others.
Any abuse of a subscription is considered a termination of the contract and the subscription will be terminated.
Holders of monthly parking permits have access to the parking garage 24 hours a day. Building access may vary by parking garage. A malfunction of parking garage equipment that does not allow the cardholder to enter does not entitle the cardholder to park for free in paid street parking.
Payers or subscribers can request the addition of license plate numbers to their subscription at any time. The maximum number of license plates per subscriber is 3. When the limit is reached, the license plate number to be blocked must be specified for another number to be added. Changes must be sent by email to firstname.lastname@example.org well in advance. You cannot add a license plate number via phone or using the assistance button in a parking garage.
If the subscriber tries to exit with a license plate number that has not been reported, the subscriber must pay using the payment machine as a short-term user.