Reykjavík City's digital transformation catches Forbes' attention

Róbert Reynisson
Reykjavík City flags on the bridge at Tjörnin pond, with City Hall in the background.

A Forbes article, "What Every City Can Learn From Reykjavík's Digital Transformation," examines how Reykjavík City has succeeded in the digital transformation of its services and administration.

Óskar Sandholt, Director of Service & Innovation, outlines the City's approach in the interview, focusing on user-centered services, data-driven decision-making and cross-departmental collaboration.

Reykjavík City takes pride in sharing its experience and lessons learned with other cities around the world, aiming to make services for residents simpler, more efficient and accessible.

Óskar Sandholt, Director of Service & Innovation. Portrait against a gray wall.

Óskar Sandholt is Director of Service & Innovation for Reykjavík City.